If you have some roofing work to be done, it may be a little overwhelming to sift through a high number of roofers. You are spoilt for choice considering all the contractors in and near Winnetka IL. There are some important factors you should be looking for in a good contractor. Quality, safety, expertise, and experience are all very important. There are also some things you should steer clear off. Here are a few of those that you must avoid.
No Physical Offices
Some smaller roofing companies do not have a physical office due to the size of the business. If you are looking to get some major work done and sink a lot of money into it, you are better off avoiding such businesses. You need to work with a reputable company with a physical address and stable contact information.
Inability to Provide Clear Answers
When you are looking to get some roofing work done, you probably have a lot of questions. You need to know what materials are needed, how the charges are computed, how long the work should take, and who the contact people are. If you talk to a business that is unable to give you precise answers, they are probably not the right contractor to work with. You need a professional service that can provide definite answers about costs and timelines.
Poor Customer Service and Communication Skills
If you are speaking to a potential contractor on the phone or in person and they are abrasive, unprofessional, or they do not give you enough time to speak, walk away. Part of great service is listening to what the customer needs then responding accordingly. If communication starts off badly, you may have to deal with the same the duration of the project.
For professional roofers with expertise and experience, contact Showalter Roofing Services, Inc. near Winnetka IL. Find them online at http://www.showalterroofing.com/. Like us on our facebook page.